Cable Forum Test Site 2 - Virgin Media to feature on BBC Watchdog Tonight

Virgin Media is to feature on BBC Watchdog tonight. The long running, consumer complaints TV series has investigated Virgin Media’s Broadband Speeds and it’s findings conclude that in some cases, too many customers were receiving just 3% of the advertised speeds.

Their investigation says that too many customers had been signed up in some areas, causing, ‘over-utilisation’.

Virgin Media is said to have been ‘disappointed’ that it fell short of speeds.

Virgin Media Chief Executive Officer, Tom Mockridge, says:

Quote:

“We apologise for the inconvenience to these customers and have resolved the issues they raised.

All of our sales agents have been re-briefed on the company’s sales policy, and we are providing additional training to ensure everyone complies with it.”

You can watch the investigation on BBC Watchdog, on live from BBC One, Wed 5th July at 8PM. (Tonight).

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